Getting the Right Social Security Phone Number for Roseville, CA
Finding the correct social security phone number for Roseville, CA can be challenging, especially when you need assistance quickly. This guide provides all the necessary contact information and tips to help you steer the Social Security Administration (SSA) system efficiently.
Quick Contact Information for Roseville, CA:
- National SSA Phone: 1-800-772-1213 (Recommended for most inquiries)
- Local Roseville Office Phone: 1-866-348-7830
- TTY Number: 1-800-325-0778
- Office Address: 910 Cirby Way, Roseville, CA 95661
- Hours: Monday-Friday, 9:00 a.m. – 4:00 p.m.
Whether you’re applying for benefits, need a replacement card, or have questions about your account, knowing the right way to connect can save you time and frustration. The SSA now offers many services online and encourages using the national hotline, but local office support is still available for complex cases.

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Roseville Social Security Office: Location, Hours, and Contact Info

The Roseville SSA office handles a wide range of services, from disability applications to Medicare questions. Here is the essential information you need to contact them or plan a visit.
Office Location and Directions
The Roseville Social Security office is located at 910 Cirby Way, Roseville, CA 95661, near the intersection of Cirby Way and Sunrise Boulevard. On-site parking is available, but it’s wise to arrive a few minutes early for your appointment to find a spot.
For turn-by-turn directions, use this link: GET DIRECTIONS.
Phone Numbers and Operating Hours
While there is a local office number, the SSA recommends using the national hotline for most inquiries to ensure you’re connected with the right department quickly.
- National SSA Number: 1-800-772-1213 (For general questions, appointments, and application status)
- Local Office Phone: 1-866-348-7830
- TTY Number: 1-800-325-0778 (For the deaf and hard of hearing)
The Roseville office is open Monday through Friday, from 9:00 a.m. to 4:00 p.m. It is closed on weekends and federal holidays. For more details on office hours and peak times, see our Social Security Roseville CA Hours guide.
For most issues, starting with the national number is the most efficient approach. However, for complex cases or document verification, an in-person visit may be necessary.
Preparing for Your Visit: Appointments, Services, and Documents
To make your visit to the Social Security office as smooth as possible, it’s best to be prepared. Knowing whether you need an appointment, what services are offered, and which documents to bring can save you significant time.

How to Schedule an Appointment
Scheduling an appointment is highly recommended to avoid long wait times. The SSA is moving toward an appointment-based system, and for some services, it will soon be mandatory. To schedule an appointment, call the national SSA number at 1-800-772-1213. For more details, see our guide on Social Security Appointment Roseville CA.
Services Offered at the Roseville Office
The Roseville office can help with a variety of services, including:
- Applying for retirement, disability (SSDI), Supplemental Security Income (SSI), and Medicare benefits.
- Requesting a replacement Social Security card.
- Updating your personal information (address, phone number, direct deposit).
- Processing a name change.
- Updating your citizenship status.
- Obtaining benefit verification letters.
- Starting the appeals process for a denied claim.
For more information on SSI, see our guide on SSI for Californians.
Walk-Ins and Best Times to Visit
While appointments are preferred, walk-ins may be accepted for urgent matters, but expect longer waits. If you must walk in, try to avoid peak times like Mondays, early mornings, and the first week of the month. Mid-to-late week afternoons are generally less busy. Always check the SSA’s emergency page for unexpected closures before you go.
What Documents to Bring
Always bring original documents or certified copies, as photocopies are not accepted. The specific documents you need will depend on the service:
- Social Security Card Replacement: Completed Form SS-5, proof of identity (e.g., driver’s license), and proof of U.S. citizenship or lawful alien status.
- Name Change: Form SS-5, proof of identity, and the legal document proving the name change (e.g., marriage certificate, divorce decree).
- Benefit Applications: Proof of identity, Social Security card, birth certificate, and relevant financial documents.
When in doubt, call the national number at 1-800-772-1213 to confirm what you need to bring.
The Best Social Security Phone Number for Roseville, CA Residents and Online Alternatives
While visiting the local office is an option, the Social Security Administration (SSA) offers more efficient ways to get help, especially for those with limited mobility or busy schedules. Understanding these alternatives can save you a trip.
Using the National vs. Local Social Security Phone Number for Roseville, CA
When you need to call, which number is best? While the Roseville office has a local number (1-866-348-7830), the SSA recommends using the national toll-free number: 1-800-772-1213.
- National 800-Number: This line is staffed to handle a high volume of calls and can assist with most issues, including scheduling appointments, checking application status, and answering benefit questions. It’s generally the fastest way to speak with a representative.
- Local Roseville Number: This number connects you to the local office. It’s best for questions specific to that location, but for most other inquiries, you may be redirected to the national line.
For complex disability claims, navigating the system can be challenging. Our team has experience helping clients throughout the Sacramento area. Learn more about how a Social Security Disability Lawyer in Sacramento can assist you.
Save a Trip: Powerful Online SSA Services
The most convenient way to manage your Social Security business is through the official website, ssa.gov. By creating a ‘my Social Security’ account, you can access a wide range of services 24/7 from home.
With an online account, you can:
- Check the status of an application.
- Get an instant benefit verification letter.
- Change your address and direct deposit information.
- Request a replacement Social Security card (in most cases).
- Review your earnings history and get benefit estimates.
- Apply for retirement, disability, or Medicare benefits.
Using these online services can eliminate the need for a phone call or office visit. If you’re unsure about your eligibility for benefits, you can start by exploring your options online. Find out more here: Can I Get Disability?.
Navigating Social Security Beyond the Roseville Office
If you encounter issues with the Roseville office or find it more convenient to visit another location, you have several options.
How to Find Other SSA Offices Near Roseville
If the Roseville office isn’t convenient, you can easily find other nearby locations. The official SSA Office Locator tool can help you find the closest office by entering your ZIP code. For Roseville residents, offices in Sacramento and Auburn are viable alternatives. Always call ahead to confirm hours and appointment policies before visiting a different location.
What to Do if You Have a Problem or Complaint
If you experience a problem with the service you receive, there are steps you can take to resolve it:
- Speak with the Office Manager: Start by discussing the issue with the manager at the local office. They can often resolve problems quickly.
- Contact the National Hotline: If the issue isn’t resolved locally, call the national number at 1-800-772-1213 and ask to speak with the complaints department.
- Use the Online Feedback Form: The SSA website has a feedback system to formally document your complaint. You can also find answers to common questions in their Frequently Asked Questions section.
For complex issues, especially those involving denied benefits or appeals, seeking professional help is a wise step. An experienced attorney can provide the guidance needed to steer these challenges. Our team of Social Security Benefits Lawyers has the expertise to assist you.
Frequently Asked Questions about the Roseville Social Security Office
Here are quick answers to some common questions about contacting the Social Security Administration in Roseville.
What is the primary social security phone number for Roseville, CA?
The best number for most inquiries is the national toll-free line: 1-800-772-1213. While the local Roseville office number is 1-866-348-7830, the national line is equipped to handle a wider range of services more efficiently.
Do I need an appointment to visit the Roseville SSA office?
Yes, it is highly recommended. Making an appointment by calling 1-800-772-1213 will save you significant waiting time. The SSA is moving towards an appointment-based model, and appointments will be required for many services starting in 2025.
What is the fastest way to get help from Social Security?
For most tasks, the fastest way is to use the online services at SSA.gov. Creating a “my Social Security” account allows you to manage your benefits, apply for a new card, check your application status, and more, all without leaving home. If you need to speak with someone, the national phone number is typically faster than visiting an office without an appointment.
Conclusion
Navigating the Social Security system in Roseville is much easier when you know the right steps. The most efficient ways to get help are often online at ssa.gov or by calling the national toll-free number at 1-800-772-1213. For in-person assistance, the Roseville office is located at 910 Cirby Way, but remember to schedule an appointment to avoid long waits.
Key takeaways:
- Use Online Services First: For tasks like checking your application status or getting a benefit verification letter, the SSA website is your fastest option.
- Call the National Hotline: For most questions, the national number (1-800-772-1213) is more effective than the local office line.
- Schedule Appointments: If you need to visit the office, book an appointment to ensure you’re seen promptly.
Dealing with a disability claim can be particularly complex and stressful. If you’re feeling overwhelmed by the process or have had a claim denied, you don’t have to go through it alone. At Gold Country Workers’ Compensation Center, we have nearly 50 years of experience helping people in the Roseville area secure the benefits they deserve. We offer a free initial consultation to help you understand your options.
If you need expert legal assistance with your Social Security Disability claim, contact a Social Security Attorney in Roseville. Let us help you get the support you need so you can focus on your health and well-being.
